Re: Not able to open library books on my Kobo Glo: "Oops! This document couldn't be opened" Please note that you don't have to downgrade to get kobo to work again. I tried without downloading a NEW book and it didn't work until I did this with a NEW book. The key to this is to download a completely NEW book. I had the same problem, but was able to solve it using a response from etherworkon this thread: Any suggestions are appreciated as I feel I have tried everything, save a Kobo reset, or trashing the Kobo altogether. I have checked out a few threads regarding similar issues, but none with my particular error message. I have not done a factory reset on my Kobo as I don't want to lose all my purchased eBooks. I have contacted Kobo as well and they say it's an ADE issue and will not discuss it further. ADE seems to be working as advertised, but my Kobo is not cooperating. I can read my books on my MacBook using ADE, and I can even read them using ADE when I click on my Kobo icon in ADE sidebar and open the book. I have contacted Adobe and they checked my Adobe account and authorizations and was told that I still have unused activations and my authorizations appear to be in order. I have uninstalled my version of ADE and downloaded and installed the latest version. Deauthorizing and reauthorizing my Kobo worked a couple of times, but not any longer. I have tried deauthorizing the reader and then reauthorizing it before reimporting it to my Kobo. I have tried reimporting the book, and even returning the book and then reborrowing it before reimporting it to my Kobo. Because you previously deauthorized your eReader, you need to reimport the book using ADE". I have a Kobo Glo and I am now getting the following error message "Your eReader is not authorized to open this book.
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